Get started with no insurance required. The pathway is assessment, consultation, clinical decision, then an appropriate care plan.
Complete a health questionnaire so your clinician can prepare for consultation. It takes about 5 minutes and covers your medical history, current conditions, and health goals.
Book and attend a telehealth consultation with an Australian-registered doctor. Appointments are available 8am–8pm, Monday to Friday, via secure video call. You may be asked to verify your identity as part of safe clinical care.
Your clinician determines whether a treatment option is clinically appropriate. Outcomes may include further assessment, lifestyle advice, referral, or no treatment.
Receive personalised care recommendations. Where prescribed, medications may be supplied through appropriate pharmacy channels.
Your journey with Ignova includes ongoing clinical review and support at every stage. Prescribing decisions remain with your treating clinician.
Receive confirmation when your clinician has completed their review and your personalised care recommendations are available. Review your care recommendations and complete any required steps through your patient portal.
Receive tailored educational content about your medication, dosage, and what to expect during your treatment.
We schedule regular check-ins to monitor your progress, make clinical adjustments where appropriate, and discuss your response and any concerns.
When your treatment plan is ending, we'll send reminders. When your treatment review period approaches, complete the required check-in and your clinician will review your ongoing suitability before making any prescribing decisions.
No hidden fees. No insurance required. Just clear, upfront pricing for every consultation and treatment.
Includes health questionnaire review, telehealth consultation, and personalised care recommendations where clinically appropriate.
A follow-up review with your clinician to assess ongoing treatment suitability.
Membership benefits may include administrative support services and access benefits. Clinical decisions, including prescribing decisions, are always made independently by your treating clinician. Cancel anytime.